Please note that we are not directly responsible for processing these transactions. The accounts are managed by Flutterwave
Your order will only be processed once we receive an alert from Flutterwave confirming the payment. If 24 hours pass without any confirmation, please send an email to [email protected], explaining the issue and mentioning that you have already contacted us.
In some cases, if Flutterwave fails to deliver the payment to us, they may issue a refund. So during the 24-hour waiting period, please also check for any possible reversals.
Feel free to reach out again after you've contacted Flutterwave — I'm here to assist you further if needed.